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Continue Shopping1. Do you sell original products?
Answer:
Yes. At Quality Tech BD, we provide 100% genuine and authentic laptops, smartphones, accessories, and electronic products from trusted brands with official warranty where applicable.
2. Do your products come with a warranty?
Answer:
Yes. Most of our products include official brand warranty or shop warranty depending on the manufacturer and product category. Warranty details are mentioned on each product page.
3. Can I order products online?
Answer:
Absolutely! You can place your order through our website anytime. We also provide order confirmation and delivery updates.
4. How long does delivery take?
Answer:
Delivery usually takes 1–3 business days inside Dhaka and 2–5 business days outside Dhaka, depending on your location.
5. What payment methods do you accept?
Answer:
We accept Cash on Delivery (selected locations), bKash, Nagad, Rocket, bank transfer, and online card payments for your convenience.
6. Can I return or exchange a product?
Answer:
Yes. Products can be returned or exchanged according to our return policy if they are defective, damaged, or delivered incorrectly.
7. Do you provide laptop servicing or repair?
Answer:
Yes. We offer professional laptop servicing, hardware upgrades, software installation, and troubleshooting by experienced technicians.
8. Can I upgrade my laptop after purchase?
Answer:
Yes. We provide RAM upgrades, SSD installation, battery replacement, keyboard replacement, and other upgrade services for compatible laptops.
9. Do you sell gaming laptops and accessories?
Answer:
Yes. We offer a wide range of gaming laptops, gaming keyboards, mice, monitors, headsets, cooling pads, and other gaming accessories.
10. How can I contact Quality Tech BD?
Answer:
You can contact us through our phone number, email, Facebook page, WhatsApp, or by visiting our showroom during business hours. Our support team is always ready to assist you.
11. Do you offer discounts or special offers?
Answer:
Yes. We regularly provide seasonal discounts, promotional offers, and exclusive deals on selected laptops, mobiles, and electronic products.
12. Can I track my order?
Answer:
Yes. Once your order is confirmed and shipped, you will receive tracking information so you can monitor your delivery status.